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Medical Office Administration


Curriculum Overview:

The courses in the Medical Office Administration Certificate Program are divided into three modules. Courses must be taken in the following order:

Module 1: Core Competencies

  • MED-C201 Anatomy & Physiology
  • MED-C202 Medical Terminology
  • MED-A503 English Fundamentals: Grammar and Writing
  • MED-A504 Math Fundamentals
  • MED-A501 Keyboarding in the Medical Office Setting

Module 2: Intermediate

  • MED-A505 Technical Writing for the Medical Office Professional
  • MED-A506 Medical Transcription in the Medical Office Setting
  • MED-C204 Medical Office Procedures

Module 3: Advanced

  • MED-C203 Medical Law & Ethics
  • MED-A507 Fundamentals of Bookkeeping and Accounting
  • MED-A502 Computer Applications in the Medical Office
  • MED-C205 Medical Billing & Coding Essentials

Final Examination

  • MED-FINAL Final Exam for Medical Office Administration Certificate
Duration: 12 Months
Credits: 1050 Clock Hours
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MED-C201: Anatomy and Physiology (4 weeks, 84 clock hours)

This course is designed to introduce and familiarize the student with the structure and function of the human body. This course provides a basic foundation for further study in the clinical aspects of the Medical Office Administration profession. Topics covered include the structural units of the human body, the chemistry of living things, a review of cell processing, and a review of individual body systems.

Upon completion of this course the Medical Office Administration student will be able to correctly identify and name parts of the human body and relate the chapter materials to his or her job duties within the Medical Office Administration profession.

Skill Level: Basic Core Competency.

MED-C202: Medical Terminology (4 weeks, 84 clock hours)

This course is designed to introduce and familiarize the student with the medical terminology used to describe the structure and functions of the human body. This knowledge provides a foundation for further study in the clinical aspects of the Medical Office Administration profession. Topics include medical words and phrases and medical abbreviations related to the systems of the human body and disease processes.

Upon completion of this course, the Professional Medical Office Administration student will be able to correctly spell, define, pronounce, define and relate the chapter materials to their job duties within the Medical Office profession.

Skill Level: Basic Core Competency.

MED-A503: English Fundamentals - Grammar and Writing Skills for the Health Care Professional (4 weeks, 84 clock hours)

This course is designed to introduce and familiarize the Medical Office Administration student with the basic grammar and writing skills required in the professional medical office setting. This course will review, facilitate, and reinforce medical terminology skills while enhancing writing skills required for a successful medical office administration career. Topics covered within this course include medically oriented grammar, syntax, spelling, word use, number use and capitalization related to the activities regularly performed in a medical office setting.

Upon completion of this course, the student will be able to use proper grammar, spelling, and sentence structure appropriate to the medical field.

Skill Level: Basic Administrative.

MED-A504: Math Fundamentals (4 weeks, 84 clock hours)

This course is designed to provide the Medical Office Administration student with the requisite math skills commonly utilized within a medical office setting. The curriculum teaches basic application-level mathematical functions that require technical and critical thinking skills. Students will learn how to apply basic mathematical concepts within the medical office setting. Topics covered in this course include the importance of mathematics to the healthcare profession, the application of math skills as they apply to the medical field, and other vital skills required for medical office work.

Upon completion of this course, the student will be able to use numerical systems, appropriate measurement systems, whole numbers, decimals and fractions to perform appropriate medical dosage conversions.

Skill Level: Basic Administrative.

MED-A501: Keyboarding in the Medical Office (4 weeks, 84 clock hours)

This course is designed to introduce and familiarize the Medical Office Administration student with medical keyboarding techniques. The student will become familiar with various medical report formats including the history & physical, operative, consultation and other common medical reports. This course will expose the student to medical dictation concepts and basic medical transcription skills, as well as review terms and phrases encountered in other medical courses and on the job.

Upon completion of this course, the Medical Office Administration student will be able to type medical reports using basic punctuation and grammar commonly found in the medical office setting, while utilizing the correct medical form layout settings and margins.

Skill Level: Basic Administrative.

MED-A505: Technical Writing for the Medical Office Professional
(4 weeks, 84 clock hours)

This course will focus on the writing and composition skills of the Medical Office Administration student. The student will review the composition process, including editing and proof-reading. Special emphasis is placed on developing a professional writing style. This course will also review, facilitate, and reinforce medical terminology and basic grammar skills.

Upon completion of this course, the student will demonstrate mastery of medically oriented grammar, syntax, spelling, word use, number use, capitalization, effective research skills and the written presentation of ideas related to the activities regularly performed in a professional medical setting.

Skill Level: Intermediate Administrative.

MED-A506: Medical Transcription (4 weeks, 84 clock hours)

This course will reinforce and integrate skills learned in the prerequisite keyboarding class (MED-A501). The Medical Office Administration student will apply the appropriate medical terminology, transcribe different types of medical reports, check the transcription to the text report, make needed corrections, and submit corrected transcription reports. The student will further develop his or her transcription and formatting skills using a variety of medical reports including the history & physical, operative, consultation and other common medical reports.

Upon completion of this course, the Medical Office Administration student will be able to transcribe medical reports typically found in the medical office setting, utilizing the correct medical form layout settings and margins, required in the professional medical office setting.

Skill Level: Intermediate Administrative.

MED-C203: Medical Office Procedures (4 weeks, 84 clock hours)

This course is designed to introduce and familiarize the Medical Office Administration student with general administrative procedures and practices that are utilized in medical offices. The student will become familiar with the latest office technologies and how they are used to facilitate the flow of information in a medical office. The student will use a simulated office environment to learn and practice his or her administrative skills.

Upon completion of this course the Medical Office Administration student will be able to demonstrate knowledge of the requisite professional behaviors and general procedures required in the professional medical office setting.

Skill Level: Intermediate Core Competency.

MED-C204: Medical Law & Ethics (4 weeks, 84 clock hours)

This course will introduce and familiarize the Medical Office Administration student with the basic legal knowledge required in a routine medical office setting. The student will become familiar with the latest legal issues encountered within the medical field. This course will introduce the student to the legal concepts surrounding standard of care, scope of employment, criminal and civil acts, contracts, negligence, and ethical concepts as they relate to the medical profession. A review of managed care, HIPAA and other health care legislative rulings will be discussed in each section throughout this course. Relevant case proceedings will be used to illustrate the legal and ethical aspects of the professional medical office setting.

Upon completion of this course the Medical Office Administration student will be able to discuss and articulate the legal and ethical duties of their role within the medical office setting.

Skill Level: Advanced Core Competency.

MED-A507: Fundamentals of Professional Bookkeeping & Accounting
(4 weeks, 84 clock hours)

This course will introduce information about basic bookkeeping and accounting functions, and provide a basic knowledge of the business transactions routinely performed within the professional medical office setting. Topics include a review of financial statements, journalizing, posting to specific ledger accounts, the accounting cycle and its impact on the office setting, bank statements and cash handling, and the recording of employee earnings and deductions.

Upon completion of this course, the student will be able to properly assign accounting concepts to specific office tasks and adequately manage the day-to-day operations of the professional medical office.

Skill Level: Advanced Administrative.

MED-A502: Computer Applications in the Medical Office
(4 weeks, 84 clock hours)

This course will introduce and familiarize the Medical Office Administration student with essential computer application knowledge required in the modern computerized medical office. In this course, the student will be exposed to a variety of standard medical administrative computerized tasks associated with carrying out the operations and daily management of the professional medical office. The student will use simulated medical software applications to gain an understanding of tasks such as appointment scheduling, patient registration, procedure posting, payment posting, secondary insurance billing, patient billing, patient collections and insurance tracking and follow-up.

Upon completion of this course, the Medical Office Administration student will be able to perform the daily management of the professional medical office tasks using computer applications as required by office professional standards and today's professional medical office setting.

Skill Level: Advanced Administrative.

MED-C205: Medical Insurance, Billing and Coding 
(6 weeks, 126 clock hours)

This course will introduce the essential concepts related to billing operations in a medical office. Topics include a discussion of major insurance programs and federal health care legislation, national diagnosis and procedure coding systems, and the process of completing claims forms efficiently and effectively according to compliance and payer guidelines. Using the clinical and administrative skills learned in previous classes, this course will also review, facilitate, and reinforce medical terminology skills while introducing the Medical Office Administration student to managed care, the life cycle of an insurance claim, legal and regulatory guidelines, ICD-9-CM and CPT coding guidelines, HCPSC coding systems, CMS reimbursement issues, medical necessity, CMS claim forms, commercial claims, Medicare, Medicaid and worker's compensation.

Upon completion of this course, the student will be able to perform billing and coding tasks in medical offices, such as properly assigning correct codes on the correct claim form in conjunction with the required payor guideline and medical service provided.

Skill Level: Advanced Core Competency.


Continuing Education Courses: You may also take individual courses from this curriculum. Please see our Online Course Catalog for details.

For more information about taking courses at WOLI, please refer to our Terms of Service.

 

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